Intrinsic work rewards are?

A. received by an individual directly as a result of task performance.
B. externally controlled
C. sometimes internally controlled, sometimes externally controlled.
D. generally less important than extrinsic reward. (more…)

Content motivation theories are represented by?

A. Maslow, Alderfer, Herzberg, and McClland
B. Maslow, Alderfer, Herzberg, and vroom
C. Maslow, Adams, Herzberg, and vroom
D. Alderfer, Adams, McClland,and vroom (more…)

For people who work hard but still do not achieve high performance levels, there may be?

A. lack of fit between individuals attributes and task requirements.
B. improper allocation of rewards
C. low motivation
D. too much motivation (more…)

The individual performance equation is concerned with?

A. capacity, willingness, opportunity        
B. capacity , effort, opportunity
C. effectiveness, effort, willingness
D. effort , opportunity, threat (more…)

The process of continuous learning from the full variety of one’s actual work and life experience is known as?

A.  learning
B. life-long learning
C. experiential learning
D. organizational learning (more…)

A relatively permanent change in behaviour that happens as a result of experience is known as?

A. learning
B. life-long learning
C. experiential learning
D. organizational learning (more…)

Each of the following are requirements of twenty-first century managers except that they?

A. must be prepared to deal with people of different ethnic and racial backgrounds.
B. must value quality.
C. contend with a workforce whose skills match new tasks and technologies.
D. must personally do things to add value to the organization’s ability to meet customers’ needs. (more…)

Total quality management is?

A. a commitment to continuous improvement.
B. a relatively permanent change in behaviour that occurs as a result of work experiences.
C. the attempt by scholars to identify how situations can be understood and managed in ways that respond appropriately to their unique characteristics.
D. the study of individuals and groups in organizations. (more…)

Organizational behaviour is?

A. a commitment to continuous improvement
B. a relatively permanent change in behaviour that occurs as a result of work experiences
C. the attempt by scholars to identify how situations can be understood and managed in ways that respond appropriately to their unique characteristics.
D. the study of individuals and groups in organizations. (more…)

The study of individuals and groups in organizations is known as?

A. total quality management
B. Human resource maintenance the manager’s challenge
C. the contingency approach
D. organizational behaviour (more…)